Terms of service

Terms & Conditions

Last updated: [insert date]

These Terms & Conditions (“Terms”) govern your use of www.shopdreameria.com (the “Site”) and any purchase made from Dreameria (“we”, “us”, “our”).
By accessing our Site or placing an order, you agree to be bound by these Terms.

1. About Us

Dreameria
Madrid, Spain
Email: hello@shopdreameria.com

We operate in compliance with applicable European Union consumer laws and Spanish regulations.

2. Eligibility to Purchase

To place an order on our Site, you must:

  • Be at least 18 years old, or
  • Have permission from a parent or legal guardian

By placing an order, you confirm that all information provided is accurate and complete.

3. Products & Availability

  • All products are subject to availability.
  • We reserve the right to modify or discontinue products at any time without prior notice.
  • Product images are for illustrative purposes only. While we make every effort to display colours accurately, actual colours may vary slightly due to screen settings.

4. Prices & Payments

  • All prices are shown in EUR (€) and include applicable taxes unless stated otherwise.
  • Shipping costs are calculated at checkout.
  • Payment must be made in full at the time of purchase.

We accept payments through secure third-party payment providers (e.g. Shopify Payments, PayPal).
We do not store or process your payment card details directly.

5. Orders & Order Confirmation

  • Once you place an order, you will receive an order confirmation email.
  • This confirmation does not constitute acceptance of your order.
  • We reserve the right to refuse or cancel an order for reasons including, but not limited to:
    • Product availability
    • Pricing or description errors
    • Suspected fraudulent activity

If your order is cancelled, you will receive a full refund.

6. Shipping & Delivery

  • We aim to process and ship orders within the timeframe indicated on our Shipping & Returns page.
  • Delivery times are estimates and may vary due to external factors beyond our control.
  • Dreameria is not responsible for delays caused by courier services or customs procedures.

7. Returns & Refunds

Our Returns & Refunds policy is outlined on our Shipping & Returns page and forms part of these Terms.

In accordance with EU consumer law, you generally have the right to withdraw from your purchase within 14 days of receiving your order, subject to certain conditions.

Returned items must:

  • Be unused and unworn
  • Be returned in original condition and packaging

Refunds will be processed using the original payment method.

8. Care & Use of Products

Please follow the care instructions provided with each product.
Dreameria is not responsible for damage resulting from improper use or failure to follow care guidelines.

9. Intellectual Property

All content on this Site, including text, images, logos, and designs, is the property of Dreameria or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, or use any content without our prior written consent.

10. Limitation of Liability

To the fullest extent permitted by law:

  • Dreameria shall not be liable for indirect or consequential damages
  • Our liability is limited to the purchase price of the product concerned

Nothing in these Terms limits your statutory consumer rights under EU law.

11. Privacy & Data Protection

Your personal data is handled in accordance with our Privacy Policy.
By using our Site, you consent to the collection and use of information as described therein.

12. Force Majeure

We shall not be held responsible for delays or failure to perform obligations due to events beyond our reasonable control, including but not limited to natural disasters, strikes, or disruptions to transport or communication networks.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of Spain.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Spain, without prejudice to mandatory consumer protection laws.

14. Changes to These Terms

We reserve the right to update these Terms at any time.
Any changes will take effect upon publication on this page.

15. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

📧 hello@shopdreameria.com
📍 Madrid, Spain